Pharmaceutical courier services involve the logistics of successfully transporting items from point of origin to destination while adhering to environmental conditions. It can be servicing hospitals, pathology labs, clinics, pharmacies, blood banks, private practices, and government facilities. The sensitive and urgent nature of the pharmaceutical industry and the type of goods that it needs to transport, requires a courier company who not only has experience in this area, but also has the skills and vehicles to support this.
Here are some of the things that are important to the healthcare and pharmaceutical industry when it comes to a courier service and transporting items:
Delivery timeliness
When it comes to healthcare delivery, a lot of products are potentially lifesaving. So, must be delivered to exact timelines. Pharmaceutical companies need a supply chain that can communicate reliably to ensure all products reach their destination without delay.
Added level of care and capability
Due to the often sensitive nature of the goods, it is essential to partner with a courier who understands the industry and can meet those requirements. From the very moment, your courier request is taken, right through to greeting experienced drivers at the final destination, every touch point needs to be handled with a high level of sensitivity, expertise and care.
Temperature control
In terms of temperature control, some pharma products require temperature-controlled vehicles and or packaging to preserve their effectiveness. We also adopt the correct stacking methods to prevent jostling or breakage of goods and take extra security measures to ensure the correct parties are handling and receiving the goods right at the point of delivery.
Excellent customer service
It goes without saying that providing a personal and bespoke courier service for our pharmaceutical clients is essential. They need a courier company who they can call upon at a moment’s notice, and who can keep them informed at every stage of the delivery process.
For more information about our pharmaceutical courier service, please contact us to discuss your requirements.